Khamosh
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Khamosh by Mayavi – The Scent of Silence"Rooted in nature, carried by the wind." Khamosh (meaning "Silent") is designed for those whose presence speaks louder than words. This deeply bold fragrance is part of Mayavi's luxury li...
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Khamosh by Mayavi – The Scent of Silence
"Rooted in nature, carried by the wind." Khamosh (meaning "Silent") is designed for those whose presence speaks louder than words. This deeply bold fragrance is part of Mayavi's luxury lineup, offering a "quiet revolution" of scent that lingers long after you've left the room.
Fragrance Profile:
- Character: Deeply bold, warm, and intoxicating.
- Main Notes: A rich blend of Honeyed Tobacco that provides a sweet yet smoky warmth in every drop.
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Longevity: Crafted for high performance, typical for Mayavi's "Scent Engineering," lasting up to 10-12 hours.
Why Khamosh?
- Niche Appeal: Perfect for those who prefer dark, smoky, and intensely luxurious fragrances over generic mass-market scents.
- Premium Presentation: Comes in a sophisticated 30ml glass bottle with a minimalist, deep-brown velvet-textured box, making it an ideal luxury gift.
Mayavi Lifestyle
Return, Replacement & Refund Policy
At Mayavi Lifestyle, every product is crafted and handled with precision, care, and strict quality standards. As a brand dealing in personal-use products, we follow clearly defined policies to ensure fairness, transparency, and a consistent experience for every customer.
1. General Policy
- Mayavi Lifestyle deals in hygiene-sensitive products including perfumes, mists, and related items.
- Due to the nature of these products, all sales are final.
- Products are non-returnable and non-exchangeable, except in cases of verified damage, defect, or fulfillment errors.
2. Replacement Eligibility
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A replacement will be provided only under the following conditions:
- Damaged product
- Broken or leaking bottle
- Wrong item delivered
- Missing item(s)
- Tampered or suspicious packaging
- This is strictly a replacement-only policy. Refunds are not applicable in these cases unless replacement is not possible.
3. Mandatory Proof Requirement
To raise a valid claim, the customer must provide a complete unboxing video.
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The video must clearly show:
- The sealed package from all sides before opening
- The shipping label visible
- The full unboxing process in one continuous recording
- The issue (damage, leakage, etc.) clearly visible
- The video must be unedited without cuts, pauses, or transitions.
- Claims without proper video evidence will be rejected without exception.
4. Claim Timeframe
- All damage or defect claims must be reported within 48 hours of delivery.
- Requests raised after this timeframe will not be accepted.
5. Delivery Issues
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If an order is returned due to incorrect address, unreachable contact, or refusal to accept:
- Both forward and return shipping charges will be borne by the customer.
- Re-dispatch will be processed only after payment of these charges.
6. Refund Policy
- Refunds apply only if a replacement is unavailable or an order is cancelled before dispatch (if approved).
- Approved refunds are processed within 5–7 business days to the original payment method.
7. Failed Transactions
- If payment is deducted but order not confirmed, the bank automatically initiates a refund (3–7 working days).
8. Order Cancellation
- Orders cannot be cancelled once shipped.
9. Serviceability
- Mayavi Lifestyle currently ships within India only.
10. Right to Reject Claims
- We reserve the right to reject claims if the 48-hour window has passed, no video is provided, or the product shows signs of usage/tampering.
11. Contact Us
For support or claim requests, contact:
Email: mayavilifestyle@gmail.com
WhatsApp: +91 9974402295
Business Hours: 10am to 6pm IST (Monday to Friday)
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